Refund policy

The Kismet Reserve

No Refund Policy

Effective Date: 10/22/23

Thank you for shopping with Kismet. We appreciate your business and your trust in our products. To ensure a clear understanding of our policies, please read this "No Refund Policy" carefully before making a purchase. By making a purchase from our store, you agree to the terms and conditions outlined in this policy.

1. Return Eligibility:
We do not offer refunds on any watch purchases unless an aspect of the description is faulty. All sales are final. Please consider your purchase carefully and feel free to ask any questions before purchasing.

2. Refund Policy:
In certain cases, we may consider refunds for defective or damaged products. If you receive a watch that is damaged or faulty, please contact our customer service within 48 hours of receiving your order. We will request photographic evidence of the defect to assess the situation.

3. Shipping and Handling:
The customer is responsible for all shipping and handling costs associated with returning the product for an exchange. This includes the cost of shipping the damaged or defective product back to us and the cost of shipping the replacement product to you.

4. Inspection and Approval:
All returns will be subject to a thorough inspection to determine if the product is eligible for a refund. 

6. Refund Process:
If your refund request is approved, we will refund you within 48 hours of receiving the product.


By purchasing from The Kismet Reserve, you acknowledge and agree to this "No Refund Policy." We reserve the right to amend or modify this policy at any time without prior notice. Please check our website for the most up-to-date policy.

Thank you for shopping with us, and we look forward to providing you with high-quality watches and excellent customer service.

Sincerely,
The Kismet Reserve